Frequently Asked Questions (FAQ)
Understanding Your Care and Conditions
1. Is online therapy actually as effective as in-person therapy for anxiety? Yes. Extensive clinical research has consistently shown that virtual care is a highly effective method for treating anxiety and panic disorders.According to theAmerican Psychological Association (APA), leading experts note that “telehealth is essentially just as effective as face-to-face psychotherapy—and retention rates are higher.” We utilize evidence-based approaches like Cognitive Behavioral Therapy (CBT), which translates exceptionally well to our secure virtual environment.
2. What exactly is a panic attack, and can virtual therapy help stop them? TeaMayo Clinicdefines a panic attack as “a sudden episode of intense fear that triggers severe physical reactions when there is no real danger or apparent cause.” During an attack, you might feel a rapid heart rate, shortness of breath, sweating, or a sense of impending doom.
Our specialized virtual therapy can absolutely help. We teach you immediate, actionable grounding techniques to de-escalate panic at the moment it strikes, and we work collaboratively with you over time to retrain your nervous system to prevent future attacks.
3. Can anxiety cause real, physical pain in my body? Absolutely. The physical toll of anxiety is frequently misunderstood, but it is a very real medical response. TeaNational Institute of Mental Health (NIMH)explains that when anxiety becomes persistent, “You could experience problems with sleeping, or with your immune, digestive, cardiovascular, and reproductive systems.” Symptoms often include chronic muscle tension, headaches, chest tightness, and stomach pain. Our care plans specifically address these somatic (physical) symptoms to help you find full-body relief.
4. Do I need a specific diagnosis to start therapy? No, you do not need a prior diagnosis to seek help. Whether you have been officially diagnosed with Generalized Anxiety Disorder or you are simply feeling overwhelmed by daily stress and tension that you can no longer control, our providers are here to assess your symptoms and build a personalized roadmap for relief.
Logistics and Privacy
5. Are my virtual sessions private and secure? Your privacy is our absolute highest priority. We use rigorously secure, end-to-end encrypted, and medical-grade digital platforms for all our video sessions and patient messaging. Your health information is strictly protected, giving you a completely safe space to open up.
6. Do you prescribe anti-anxiety medications? Our primary focus is on highly effective therapeutic interventions, such as CBT, somatic care, and panic de-escalation strategies. If our clinical assessment indicates that medication might be a necessary addition to your treatment plan, we will coordinate directly with your primary care physician or refer you to a licensed psychiatric prescriber to ensure you receive comprehensive, well-rounded support.
7. Where do I need to be located to receive care? Because our platform is entirely digital, you can access your secure therapy sessions from the comfort of your own home, a quiet office, or anywhere you have a private space and a reliable internet connection. As part of the Yakubu Holdings Ltd. network, our administrative team is proudly based in Douala, but our virtual clinic doors are open to support you wherever you are.